| Job Title: Lead Engineer (Product Trainer – Wireline) | Location: Bangalore | Work Employment: Full time |
| Department: Product Engineering | Domain: Product Trainer | Reporting to: Manager/ Senior Manager |
About Us:
Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defense and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time.
Why Join Tejas:
We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide.
At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you!
Who We Are:
Product Engineering team is responsible for Platform and software validation for the entire product portfolio. They will develop automation Framework for the entire product portfolio. Team will develop and deliver customer documentation and training solutions. Compliance with technical certifications such as TL9000 and TSEC is essential for ensuring industry standards and regulatory requirements are met. Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks.
What You Work:
We are Seeking a Lead Technical Product Trainer for Wireline solutions for Tejas Networks. This position requires an understanding of telecom carrier and enterprise networks, industry challenges, and market trends, both at a business and technology level. The ideal candidate will be an active and resourceful trainer who understand the customer needs, work with different product, engineering, and technology teams, and channel partners to translate technical features of telecom and networking solutions into training material for Wireline Technologies, MPLS, BGP, OSPF.
- Build deep product knowledge, and providing technical training for entire networking portfolio.
- Provide training to internal and external international customers for classroom and online training programs. If required, travel to customer site, whenever there is an opportunity.
- Understand switching/Routing/MPLS use cases and Architecture on Tejas Engineered Products against Global Telecom standards.
- Collaborate with documentation team to develop training content, including workbooks, presentations, and videos in area of expertise.
- Build in-depth knowledge of Tejas Networking and NMS products.
- Gather feedbacks for the trainings, incorporate them in future sessions.
Mandatory skills:
- CCNA/CCNP/CCIE in routing and switching or service provider.
- In-depth understanding of ARP, ICMP, VLAN, MAC, switching, STP/RSTP/MSTP.
- Familiarity with some of these protocols: LAG, DHCP, IPv4/IPv6, RIP/OSPF/ISIS, BGP, IGMP, PIM, MPLS-TE, L2 VPN and L3VPN.
- Excellent presentation and communication skills (written and verbal).
Desired skills:
- Hands-on or solid understanding of IP/MPLS network planning, designing and operations experience is a plus.
- Good Understanding of working on Linux environment.
- Good analytical and problem-solving skills.
Preferred Qualifications:
- Experience: 6 to 10 year’s experience from Telecommunication or Networking background.
- Education:Tech/BE (CSE/ECE/EEE/IS), MCA or any other equivalent degree. Experience in preparing & delivering training content for networking protocols.
Diversity and Inclusion Statement:
- Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all-inclusive environment for all employees.
- We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status.
- Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
